Privacy Policy

Last updated: 12 October 2026

This policy explains what personal information Security Chauffeur London collects when you contact us or book our close protection and security chauffeur services in London, why we need it and how we look after it. We handle your information under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who we are

Security Chauffeur London provides close protection officers and security chauffeurs in London. We are responsible for the personal information described here. You can reach us about privacy at info@securitychauffeurlondon.co.uk.

What we collect

• Your name and contact details: phone number, WhatsApp number, email address.
• Details of the job: dates, addresses, flights, number of people, vehicles and any security concerns you tell us about.
• Information about the people we protect, if you share it so we can plan the job.
• Payment and invoicing details when you book.

This website has no contact forms and does not use cookies. We use Cloudflare Web Analytics, which counts visits without cookies and without identifying you.

Why we use it

• To answer your enquiry and give you a price. Legal basis: steps taken at your request before a contract.
• To plan and carry out the job you book. Legal basis: performance of a contract.
• To keep accounting and tax records. Legal basis: legal obligation.
• To keep our website secure and working. Legal basis: our legitimate interests.

We never sell your information and never use it for advertising.

Who sees it

Only the officers working on your job and the people who run the business. We also use service providers who process information on our behalf:

• WhatsApp (Meta) and our phone provider, when you message or call us.
• Our email provider, for messages sent to our email address.
• Cloudflare, which hosts this website and delivers our email.

Some of these providers may process data outside the UK. Where they do, the transfer is protected by safeguards recognised under UK law, such as the UK International Data Transfer Agreement or the UK Extension to the EU–US Data Privacy Framework. We share information with the police or other authorities only when the law requires it.

How long we keep it

Enquiries that do not lead to a booking are deleted within 12 months. Booking and invoice records are kept for 6 years, as UK tax rules require. After that we delete them.

Your rights

You can ask us for a copy of your information, ask us to correct or delete it, object to how we use it or ask us to limit its use. Email info@securitychauffeurlondon.co.uk and we will reply within one month.

If you are unhappy with how we handle your information, you can complain to the Information Commissioner's Office (ICO) at ico.org.uk or on 0303 123 1113.

Changes

If we change this policy, we will update the date at the top of this page.

Photo credits: Dinkun Chen; Alexander-93 (CC BY-SA 4.0, Wikimedia Commons), edited: number plates removed, converted to black and white.